Z-E3756 – Vehicle-Specific Naviceiver for Fiat Ducato

Innovative multimedia and the most advanced navigation system for your motorhome – the Z-E3756 from the E>GO range is specifically developed for the FIAT Ducato III, Citroën Jumper II, and Peugeot Boxer II. The Z-E3756 blends in perfectly with the original look of your vehicle, and can be comfortably controlled from the capacitive 7“/17.8 cm touchscreen with glass surface.

Experience ZENEC‘s fascinating entertainment world in your vehicle. The Z-E3756 offers you all the program variety of the new digital transmission standard DAB+ thanks to its multituner system with crystal clear reception. The built-in CD/DVD drive and two USB ports at the rear of the device (with 80 cm cable extension) handle the playback of the latest audio and video formats. The Z-E3756 can drive audio signals to external Bluetooth speakers so that you can also enjoy your music outside your motorhome.

With its EU map package (47 countries), the integrated camping POI with approx. 20,000 camping and motorhome stopover sites plus another 6.5 million Premium POIs, ZENEC‘s motorhome specialist guides you reliably and safely to any destination. By choosing a vehicle profile and entering vehicle-specific data, you can plan any route more effectively. Map updates are provided free of charge for the duration of 3 years.

Feature Highlights

Z-E3756, Perfect in-vehicle integration

Perfect in-vehicle integration

Z-E3756, Capacitive 17.8 cm/7“ screen

Capacitive 17.8 cm/7“ screen

Z-E3756 Android Auto

Android Auto, online map service

Z-E3756 Android Auto

Android Auto, compatible apps

Z-E3756, High-sensitivity DAB+ tuner

High-sensitivity DAB+ tuner

FM RDS tuner

Bluetooth hands-free module

Bluetooth hands-free module

A2DP SRC mode for BT speaker

Connection of up to three cameras

Connection of up to three cameras

CAM direct selection button

Interface to the SWC

Smartphone app for audio functions

Smartphone app for audio functions

State of the art media compatibility

Simple connection from iPod or iPhone

Z-E3756, M-Zone (rear) mode

M-Zone (rear) mode

System design with no fan

Navigation Highlights

Motorhome navigation

Motorhome navigation

Three years of free map updates

Preconfigured vehicle profiles

Camping POI package

47 countries map coverage

Navi split screen mode

3D zoom function

3D zoom function

TTS voice navigation

TMC / TPEG

TMC / TPEG
Note: Device functions and their operation can deviate from the implementation existing on the factory device which shall be replaced. For example, the device operation, the function integration or the depth of the assigned operation function, for sources and the contained scope of functionality. Distinctions and deviations of this kind originate from the retrofit system architecture and are therefore unavoidable / unalterable for technical reasons.
Device functions are subject to change without notice.

Specifications



Main Features

Navigation

Bluetooth

Multimedia and Audio

Connections

Vehicle Compatibility

Model Type Model Year
FIAT Ducato III 250/251 2006 - 2011
FIAT Ducato III 250/251 2011 - 2014
FIAT Ducato III 250/251 (X290) as of 2014
CITROËN Jumper II 250/250D/250L as of 2006
PEUGEOT Boxer II 250/251 as of 2006


• Prepared for the connection of a CAN/SWC steering wheel remote control interface (sold separately)
• For the direct mounting of a Z-E3756 device, the target vehicle must be equipped with radioprovision.
• The vehicle must feature a suitable active antenna system (FM/DAB+) to provide acceptable antenna signal levels.

Product Catalogue

Tests

Manuals

Device compatibility

iPhone/iPod Compatibility list Compatible Audio and Video files Bluetooth Compatibility
iPod/iPhone Compatibility list Audio/Video Compatibility list Notes on the Bluetooth hands-free function
The Z-E3756 uses a modern Bluetooth solution from iVT developed for usage in the automotive environment. The module supports the Bluetooth 4.1 profile, which ensures a high compatibility of the ZENEC Z-E3756 and all device relevant Bluetooth functions in combination with most actual smartphone brands and models.
Exceptions for Bluetooth function or profile components that do not seem to run correctly usually originate from provider-specific smartphone firmware (third-party provider).
In order to be sure that a given smartphone is compatible with the relevant BT functions of the target device, it is advisable to test a given device combination in the shop of an authorized retailer before purchase.
Additional information:
Some smartphones require a confirmation to allow access to the phone book contact list. The phonebook access confirmation needs to be performed by the user, if necessary.
If you encounter connection problems, always check to see if a newer firmware version is available for your phone and install it. After a smartphone update you should delete the previous device pairing on the device, restart the smartphone and pair it anew.

Accessories


Fiat Rear view camera
ZE-RCE3701
Rear view camera


csm_thumb_ze-rvsc90_d5739d13c2
ZE-RVSC90
Rear view camera



ZE-RVC85WA
Rear view camera



ZE-RVSC62
Rear view camera



ZE-RVTX
WLAN transmitter



Z-EACC-DAB1
DAB+ foil antenna

ZENEC All-In-One - this does not mean only full compatibility to all popular audio and video formats, but also easy integration of further ZENEC devices like rear view cameras or headphones for perfect rear zone entertainment. You can connect all external devices to the ZENEC naviceiver and comfortably control these components via touchscreen or with the IR remote control included in the delivery.

FAQ

AW: The Z-E3756 is suitable for motorhomes which are based on Fiat Ducato III vehicles. The vehicle must be equipped with a factory radio provision. The Z-E3756 is not compatible with vehicles that are equipped with a factory radio or OE navigation system.

Category: Z-E3756 faq en

 AW: The Ducato vehicle platform calls itself, since 2006, always 250/251. The internal and unofficial type designation is, however, from 2014 and on X290 for the 250 vehicle models. The vehicle registration certificate also shows ZFA250, therefore the Z-E3756 is suitable for mounting and operation.

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AW: Right after the first power-on process and after separation from the vehicle battery, the Z-E3756 will perform an automatic radio station search. Depending on the vehicle location frequency band to be scanned, the search process can take up to 2.5 minutes. During the search period, radio stations cannot be accessed nor selected by the user.

Category: Z-E3756 faq en

AW: The Z-E3756 features an integrated DAB+ twin-tuner. For the reception of digital radio stations, an antenna supporting the DAB standard must be present in the vehicle and connected to the device.
If your motor caravan does not offer a suitable DAB antenna ex works, it needs to be equipped with an aftermarket DAB antenna or DAB splitter, to enable reception of digital radio programs.

Category: Z-E3756 faq en

AW: The Z-E3756 contains a DAB+ twin tuner, providing a dynamic list of DAB+ radio stations currently receivable in the area. The station sorting corresponds to the sequence of the DAB Ensembles and their short ID (e.g. 5C, 7A, 7D, 8D, 12C). The radio stations in each Ensemble do follow the provider station list sequence. Further sorting of stations in the list is not possible. The Ensembles and radio stations are updated by the automatic background scan approx.. every 2 minutes.

Category: Z-E3756 faq en

AW: If your vehicle is equipped with an OE steering wheel remote control it can be connected to the Z-E3756. For this purpose, depending on the vehicle model and model year, a vehicle-specific CAN/Stalk interface such as the item ZEY-CTS-FAZ0115 and a connecting wire from interface to device (ZENEC ZEY-ZENECLEAD) are required. These accessory items are separately available.

Category: Z-E3756 faq en

AW: “ALT” is an abbreviation for “Alternative” and refers to a configurable function key, (see device manual under “Misc Setup” p.59) where a specific function can be assigned via the Setup menu. This unit features a ALT hard key on the front panel and a ALT button in the HMI. The following direct function assignments are possible, for the “ALT” button: CAM/Mute/NAVI/Tuner/EQ/Setup/BT-Music/BT/ DISP/iPod/USB/HDMI/GAA/DVD/AV-IN.

Category: Z-E3756 faq en

AW: An important feature for motor caravans is the allocation of the CAM key to the rear view camera (if installed), which allows, during normal driving, to invoke the rear view camera picture with the keystroke of the CAM button, at any time.

Category: Z-E3756 faq en

AW: During the development of the Z-E3756, direct comparisons between matte (etched) glass and the high-gloss surface version were carried out. The side-by-side comparison clearly puts the glossy version in front of the matte panel. The benefit of the glossy version is the higher contrast level with improved readability of text fonts, also under direct sunlight.

Category: Z-E3756 faq en

AW: The Z-E3756 has in the device settings menu, two selectable control options for the automatic TFT display brightness adjustment. At the device, go to: Setup > TFT Settings > TFT Control > “Car” or “Navi”.
As factory default setting, “Car” is enabled which means that the device dims the screen when low or high beam is activated. For the “Car” based TFT screen brightness control, the “Illu signal” at the ISO-connector is used. Daytime Running Lights with TFT Control set to “Car” mode will cause dimmed screen with the headlights turned on.
Therefore, users driving with daytime running lights should set the TFT Control to “Navi” so that the day/night time zone data is used to control TFT screen brightness. Note: The “Navi” setting will cause the device to start up in night mode until an actual GPS time signal for device master clock is retrieved via GPS downstream. This may take up to 30 seconds

Category: Z-E3756 faq en

Google Android Auto is not (yet) available in many countries. Google itself does not publish any availability data for Android Auto. You can, however, register at www.android.com/intl/auto with your email address to be notified of the Android Auto availability in your country.

Category: Z-E3756 faq en

To use Android Auto with your Android Smartphone, at least Android 5.0 (Lollipop) or a higher version of the Android operation system must be installed on your smartphone.

To use Android Auto on your ZENEC device, you have to adjust time and date on your ZENEC device correctly. Please pay attention to chapter „Setup Operations → System → Clock & Date Setup“ in the main device manual of the Z-E3756.

For more detailed information about Android Auto, please visit https://www.android.com/auto/ and https://support.google.com/androidauto#topic=6348027

Category: Z-E3756 faq en

AW: Yes.

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AW: No, but there is an optionally available accessory item called “GBA-HDMIBOX” (1 x HDMI, 2 x USB) which works with the Z-E3756.

Category: Z-E3756 faq en

AW: During the navigation announcement, the volume of the voice announcement can be adjusted by the volume rotary encoder or via the horizontal volume scale pop-up of the Z-E3756. Simply turn the volume knob of the unit, or touch and move the VOL slider during the navigation announcement to adjust voice guidance to the desired volume. The last VOL adjustment level is retained / saved.

Category: Z-E3756 faq en

AW: In a few cases, the combination of the Dometic CAM44 with the Z-E3756 creates an unstable sync of the video signal. This leads to image interference (stripes in the picture or even complete loss of image). A simple technical remedy does not exist. Conclusion: The Dometic CAM44 is not compatible with the ZENEC Z-E3756. If you are affected by the observed picture interference, you should replace the ZENEC control unit or the camera with another model.

Category: Z-E3756 faq en

AW: In order to keep the map content of your Navigation micro-SD card up to date, it is possible to update map database with a PC tool called “Toolbox” via the Naviextras online update portal. On Naviextras you have access to free and pay type updates as well as other add-on’s. The navigation package for the Z-E3756 comes with a 3-year map update subscription included, allowing you to update the map content for the period of three years after first (GPS) activation at no cost. Within the given 12 month time frame, TomTom (map provider) usually releases two to three content updates (3rd party offer, without guarantee for update cadence).

Navigation software updates, Add-On content und map updates are available here: https://zenec.naviextras.com

Disclaimer: The card update subscription duration can only be guaranteed in its entirety in conjunction with a new device which is put into service together with a new navigation card. For used devices with navigation packages purchased later, limitations apply because the date of the first use of device is crucial. Naviextras places a time stamp point on the device once first sat connection is established.

Category: Z-E3756 faq en

AW: Please note that ZENEC, for west and east Europe map coverage of your motor home navigation package deploys digital map data provided by TomTom (formerly known as “Tele Atlas”). Even if you have recently updated the navigation map content it is still possible, that digital map data content is imprecise or faulty in areas such as intersections, new roads and other places recently added. In such cases device may provide you with incorrect routing instructions. Please use the respective TomTom tool to report errors to TomTom map share service directly: http://www.tomtom.com/mapshare/tools/

Category: Z-E3756 faq en

AW: The map data on the navigation microSD card covers 47 countries, as follows:

Albania, Andorra, Austria, Belarus, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Former Yugoslav Republic Of Macedonia, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City

Note: The country Cyprus is missing, due to the ongoing strategic and military souveignity conflicts with Turkey.

Category: Z-E3756 faq en

AW: An up-to-date CampingSchaf POI package (multilanguage version for Z-E3756) can be purchased and downloaded as an add-on via Naviextras portal. This package is renewed in January each year: https://zenec.naviextras.com/shop/portal

Category: Z-E3756 faq en

AW: The microSD card reader on the front of the Z-E3756 is for the operation of the GPS navigation software package only. Avoid removing the microSD card during active route guidance or/and when device is in navigation mode. Use of the microSD card reader for music or video file playback is not possible.

Category: Z-E3756 faq en

AW: It may happen that the file system of the memory stick got damaged, or that the file allocation table of the data carrier is defect due to erroneous write cycles. There may be different reason for this to happen, such as usage or storage of data carriers and problems occurring at the initial format process.

In such cases, you must perform a full format with your PC or notebook, to make it work correctly again.

Info: If the data carrier after formatting is still not recognized by the device, it may be due to an incompatibility of the disk controller chip itself. In such a case, you should use a different USB data carrier of another brand or manufacturer.

Category: Z-E3756 faq en

AW: Make sure your USB data carrier has been formatted in FAT32 – prior to use. Zenec recommends the use of high quality USB sticks only. Study the corresponding key features of the ZENEC device, for supported USB flash memory data carriers. Note that both USB 2.0 connectors on the backside of the device are limited to 1000 mA maximum current. Since many external hard disk models will easily consume higher operating currents, Zenec does not endorse the use of such products. Additional info for troubleshooting of USB flash memory devices and MP3 playback:

USB – Troubleshooting audio playback

Category: Z-E3756 faq en

AW: Long press of the Home button invokes the Equalizer menu. (See main device manual p.62 ).

Category: Z-E3756 faq en

AW: This device allows to pair up to seven smart phones, whereas only one can be connected to the device. The auto connect function is available for the last smartphone connected to device only.

Category: Z-E3756 faq en

AW: The password function must be set to ON in the System Setup Menu. The default code – 12345 – must be entered once. After this has been completed, the device will accept any other individual code combination.

Category: Z-E3756 faq en

AW: Zenec devices include under-voltage protection sensor circuitry to avoid low voltage boot process to safeguard the unit that may not work as intended without stable supply voltage. The root cause of device reboot issues can usually be attributed to the on-board batteries or power supply network cables and connections, causing the voltage to drop below 10.5 volts during engine start-up.
In case of frequent device reboots after engine starts, please consult your vehicle service point or the motor home dealer to review your car´s starter or second battery and the wiring.

Category: Z-E3756 faq en

AW: Your smartphone contacts need to be re-synced manually.

Category: Z-E3756 faq en

AW: No, it is not possible to edit Favourite contact entries on the device. You need to delete the Favourite and re-sync the phonebook on your Zenec device. Then save a contact as Favourite again.

Category: Z-E3756 faq en

AW: There are several causes that may lead to such behaviour. Please check the place and position of your GPS-receiver which is usually behind the windscreen on the dashboard. The fixation of the GPS-receiver may have suffered due to vibrations and bumpy roads. Another reason can be your park position or parking time (extended period, metal constructions or concrete walls may cause interferences such as reflections and shield your receiver from GPS satellites).
Please note that the device should establish a stable GPS signal before you start to drive around. Otherwise the system could be busy to complete the sat-fix process, which may impact the route guidance accuracy until completed.

Category: Z-E3756 faq en

AW: Updates can be downloaded in the download area of the ZENEC homepage under> Support> Software updates.

Category: Z-E3756 faq en

AW: Most problems originate from not officially licensed by Apple cables. Therefore make sure, that either an original cable, or else at least a licensed Apple Lightning cable is used.

Otherwise, perhaps this little trick can help:
Power off the iPhone – Power off the ZENEC device.
Switch on the ZENEC device – switch on the iPhone and pair it. Unplug the Lightning cable, reconnect it – then everything should function normally.

Make sure, the iOS version the iOS version of your Apple iPhone is always up to date.

Category: Z-E3756 faq en

AW: Bitte beachten Sie, dass ZENEC für West- und Osteuropa Abdeckung der MotorHome Navigationssoftware, Kartenmaterial von TomTom (ehemalig „Tele Atlas“) einsetzt. Generell ist nicht auszuschliessen, dass die digitalen Kartendaten an Orten wie Kreuzungen, neuen Strassen etc. fehlerhaft sind und Ihnen das Navigationssystem dadurch inkorrekte Fahrhinweise ausgibt. Bitte wenden Sie sich in diesem Fall direkt an die Supportseite von TomTom, damit dieser Fehler direkt vom Content Anbieter aufgenommen und bearbeitet werden kann. Kartenfehler sind unter TomTom Map Share und nachfolgendem Link zu melden: http://www.tomtom.com/mapshare/tools/

Category: Z-E3756 faq en

AW: The password function must be set to ON in the System Setup Menu. The default code – 12345 – which needs be entered at least once time. After this process has been completed the device will accept any other individual code combination.

Category: Z-E3756 faq en

AW: There are several causes that may lead to such behaviour. Please check the place and position of your GPS-receiver which is usually behind the windscreen on the dashboard. The fixation of the GPS-receiver may have suffered due to vibrations and bumpy roads. Another reason can be your park position or parking time (extended period, metal constructions or concrete walls may cause interferences such as reflections and shield your receiver from GPS satellites).
Please note that the device should establish a stable GPS signal before you start to drive around. Otherwise the system could be busy to complete the sat-fix process, which may impact the route guidance accuracy until completed.

Category: Z-E3756 faq en

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