MainSystem Update
Update MainSystem Software
MainSystem software updates include enhancements and bug fixes of device functions. These enhancements are mostly of a specific nature; read the software release notes (overview of changes) in the installation manual. For the latest device models, MainSystem updates are published once or twice a year.
Current version | Instructions | Update software |
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Update preparation and installation guide Please read carefully before you download the update software. |
Download software update |
Bluetooth Update
Update Bluetooth Firmware
Bluetooth firmware updates contain compatibility enhancements for mobile phone models.
Current version | Instructions | Update software |
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Instruction Bluetooth update Please read carefully before you download the update software. |
Download Bluetooth software update |
Navigation Software
Update Navigation software
Navigation software updates (map data and system updates, as well as the 30-day Latest Map Guarantee) can be downloaded from the Naviextras Internet portal using your PC or notebook.
To be able to update your ZENEC device with new maps, you need:
- a USB stick with a storage capacity of 8 GB (for the navigation data package)
- the Synctool (for synchronizing the data of the ZENEC navigation device with data packages on the USB stick)
- the Toolbox (map data software manager for PC or notebook)
- Go to https://zenec.naviextras.com/shop/portal and set up a user account using a password and the personal data for your navigation device.
- Download the Toolbox software and the Synctool. Read through the application instructions before taking any further steps. Both tools are periodically updated. Therefore, should you want to make a map update at a later time, always download the latest Synctool and Toolbox versions to replace the existing ones. This will ensure optimum compatibility for all transfer functions.
Instructions | |
Instruction SyncTool | Download SynTool |
Before making map updates, follow the Toolbox recommendation and make a backup copy. Failed updates can be restored with this backup copy.
Notes:
- Making a backup copy: Before installing a navigation or map update on your device, you should always make a backup. This enables original files to be restored if an error occurs during the update process. You also need a backup copy so that warranty cases involving the navigation software can be processed. Without backup data, personal negligence cannot always be excluded.
- Time required for navigation and map updates: Installing a map update can take up to 3 hours, depending on the size of the map and the data rate of the USB data storage device used. (Example: update of full EU motorhome map package with over 4 GB).
- Up-to-dateness of maps on the device and from Naviextras: Navigation map providers such as Navteq or Tele Atlas (TomTom) deliver new map packages three times a year to the navigation software producers. This digital data has to be compiled and prepared for use on the devices. The data compilation of a full EU package requires at least 3 months. This explains why the map data of a new device is already approximately 5 to 8 months old when purchased. This also applies to the up-to-dateness of map data available on the Naviextras Internet portal.
- Free 30 Days Latest Map Guarantee: If you should find map data on your ZENEC device at the time of purchase that is older than the latest available on the Naviextras portal, you are entitled to a free map update within 30 days of first putting the device into use. See the section “Navigation software update”.
- Registration at www.zenec.naviextras.com: To download map packages or other additional content from Naviextras, you need to set up a user account. Registration is free of charge.
You will be presented with a choice of device models and device model groups, as follows:- ZENEC ELS models 2011/2012 = Empty License: These devices are for NON EU importers and buyers, for device models not sold in Europe.
- ZENEC models 2011 / 2012 = Motorhome Edition: This group exclusively covers device models that come preloaded with specific MotorHome navigation software.
Suitable for: ZE-NC 620DMH und ZE-NC3711D - ZENEC FEU models 2011/2012 = Full Europe: This group covers device models of the current ZENEC line-up, i.e. the E>GO series including the ZE-NC620D.
Suitable for: ZE-NC2011D, ZE-NC2041D, ZE-NC2051D, ZE-NC3131, ZE-NC3141, ZE-NC3811D, ZE-NC5011D, ZE-NC4121D, ZE-NC620D - ZENEC TRY models 2011/2012 = Turkey: This group covers device models with Turkey map data content only, exclusively targeting devices sold in Turkey