Most advanced navigation and innovative multimedia functions, including Wireless Apple CarPlay and Wireless Android AutoTM for your vehicle.
Universal infotainer
The ZENEC Z-N975 is designed for vehicles with 1-DIN mounting slot provision and is optimally suited for deployment in most vehicles. The Z-N975 features an IR-in, to connect an external CAN/SWC interface. The multicolor sensor button illumination allows color matching to any cockpit.
ZENEC ALT button
Frequently used functions can be assigned to the ALT button. This can be a source, e.g. DAB+, HDMI, CarPlay, USB, or a function, e.g. audio settings or display brightness. If the ALT button has been assigned accordingly, you can perform the associated function easily and conveniently.
Most advanced Navigation, Apple CarPlay and Android Auto for your vehicle
The ZENEC Z-N975 is a top-class infotainer for vehicles with 1-DIN mounting slot. The Z-N975 combines the most advanced navigation and innovative multimedia functions, including Wireless Apple CarPlay and Wireless Android AutoTM, and can be conveniently operated via the capacitive 9“/22.9 cm touchscreen and the sensor buttons. The display panel features tilt angle and relative height adjustment for best position alignment in the vehicle cockpit. Thanks to the modern operating concept, in which three sources are displayed in parallel, you have all the important information at a glance.
Large 9“ capacitive screen
With the ZENEC SP-REM smartphone app, available in the app stores, you can conveniently control functions of the unit‘s audio sources via your mobile phone – for example, from outside the vehicle or from the living space of a motorhome. The remote app shows the source, track info or station names and allows you to control the volume.
Make secure and wireless calls with your smartphone
The Z-N975 connects wirelessly to your smartphone via WLAN. Make phone calls, navigate or simply listen to music and podcasts – particularly safe operation is ensured. All supported functions can be conveniently controlled via Apple Siri, the Google voice assistant or via the touchscreen of the ZENEC device.
Innovative operating concept
A special highlight of the device is the new innovative operating concept with simultaneous display of three sources on the large touchscreen. This gives you an overview of the available internal and external sources, allowing you to quickly select one of the sources and bring it to the foreground to fill the format.
Setup Wizard (Setup Assistant)
Set up the most important settings of the unit simply and easily with the new ZENEC Setup Wizard. The Setup Wizard provides a visual guide to setting up the basic system configuration, such as setting the device language, display appearance, audio setting of the X-Over mode or setting up the first Bluetooth connection.
Clear and well-structured display
All sources and apps are clearly displayed – so all functions can be grasped at a glance and selected directly. It is also shown which app is available and can be selected. The clear and well-structured display plays a decisive role in ensuring that the device can be operated safely while driving.
Sound on the move – clear reception with DAB+
An integrated DAB+ twin tuner with many comfort functions offers clear digital radio reception including dynamic station lists, MOT Slideshow, DLS Text, DAB-FM and DAB- DAB Service Following. For audio and video playback, the Z-N975 has two USB ports. The modern LowEnergy Bluetooth module convinces with excellent hands-free audio quality. Via A2DP you can stream music wirelessly from your mobile phone.
Wireless Apple CarPlay
Wired or wireless: connect your Apple iPhone via USB or pair it wirelessly via WLAN to use Apple CarPlay. With Apple CarPlay, your favourite smartphone apps are at your fingertips for communication, navigation and entertainment. Almost all CarPlay compatible apps are optimized for Siri voice control and can be operated via it.
Wireless Android AutoTM
Smartphones with Android operating system can be connected wirelessly or via USB to use Android Auto. Android Auto is optimized for safe operation in road traffic. The intuitive user interface in combination with voice control via the voice assistant ensures that you can focus 100% on the traffic – despite the wide range of functions.
CarPlay & Android Auto: app variety
With Apple CarPlay and Android Auto, you can also use your favourite apps in your motorhome – to listen to music and podcasts or send WhatsApp messages. You also have the option of using additional navigation apps such as Waze or TomTom – with simplified operation, as only the relevant controls are shown on the touchscreen.
The Z-N975 convinces with its sophisticated audio features
A DSP chip with 5-channel time alignment allows optimization of sound travel times for each speaker, providing for best center stage imaging on either the driver or passenger seat. With the graphical 10-band equalizer you can manually optimize the sound to correct for particularities of your vehicle or simply to suit personal preferences.
CarPlay & Android AutoTM: navi functions
Navigate with Apple and Google Maps certified and optimized for CarPlay and Android Auto. Both navigations impress with simple destination entry and clear route guidance. Important driving and turn-by-turn directions are displayed with large directional arrows. Searching for P.O.I. such as petrol stations, restaurants, cafés, etc. is also very easy.
Expandable with navigation
Two optional navigation packages are available for the Z-N975: Z-EMAP76PC-NNG3, a version for passenger cars, and Z-EMAP76MH-TT3 specifically for motorhomes. Both packages contain 3D map data for 44 countries in Western and Eastern Europe as well as 6.5 million POI. When route guidance is active, additional information is provided, e.g. through the TPEG service, which shows real-time traffic data.
FREEONTOUR – Send-To-Car function
With the integrated FREEONTOUR function, you can conveniently plan routes on your tablet, iPad or smartphone, at home or even during your journey. FREEONTOUR offers a variety of travel route suggestions with detailed information of pitches and campsites along the route. A route created in this way is transmitted with the Send-To-Car function of the app to the navigation of the ZENEC device
Multiview camera – maneuver easily and safely with up to 3 cameras
The Z-N975 supports up to three cameras. Configurable grid lines and camera audio playback make manoeuvring easy. The Z-N975 can be combined with the new ZENEC Multi-view cameras, allowing direct free selection of different image sections and viewing angles on the touchscreen.
Powerful DAB+ twin tuner
The integrated DAB+ twin tuner with dynamic station list, MOT slideshow, DLS text as well as DAB-FM and DAB-DAB service following enables stable digital radio reception. The Background Scan function updates the station list in the background, so that you are always offered the currently receivable DAB stations for selection.
FM RDS Tuner
The FM tuner with integrated DSP ensures optimum radio reception and excellent sound: At once the FM signal is digitally converted and in this way processed up to the amplifier section – FM has rarely been heard so clearly. The change to an alternative frequency (AF) works lightning fast. A database with station logos is integrated on the unit.
Bluetooth 5.0 hands-free module
The modern LowEnergy Bluetooth module convinces with excellent hands-free audio quality. The intuitive user interface makes it easy to use the phone book functions and search for contacts – sorted by first or last name. Via A2DP you can stream music wirelessly from your mobile phone.
A&H Campernet 2.0 integration
The motorhome 5G/LTE router models „Campernet 2.0“ from Antretter&Huber are integrated to the ZENEC Z-N975 via main menu connect-app. The A&H connect app of the ZENEC device menu connects to the router via WLAN, allowing convenient control and setup via touchscreen of the ZENEC device.
www.zenec.com/videos/Z-E3776-videos
Your perfect travel companion – two optional navigation packages are available
Two navigation software packages are available to extend the infotainer purposefully. With the Z-EMAP76PC-TT3 package the Z-N975 becomes fit for passenger cars. The package Z-EMAP76MH-TT3 is conceived for motorhome vehicles – featuring a wealth of dedicated functions to ease driving in such large vehicles.
Connection of up to three cameras
The Z-N975 supports up to three cameras, which can be controlled directly via the screen or the CAM sensor button. The camera image switches on automatically when reverse gear is engaged, including microphone. Via the setup menu, you can display grid lines as a camera image overlay. The auxiliary lines improve the distance estimation and can be adjusted to the vehicle size.
Connection of ZENEC Multi-view cameras
The unit supports the new ZENEC Multi-view camera models. The Multi-view function enables direct control of an MV camera with selection of different picture modes. The desired image section is selected via the unit screen. The advantage: you can see all areas behind the vehicle, which simplifies manoeuvring.
ZENEC remote control app
With the ZENEC SP-REM smartphone app, available in the app stores, you can conveniently control functions of the unit‘s audio sources via your mobile phone – for example, from outside the vehicle or from the living space of a motorhome. The remote app shows the source, track info or station names and allows you to control the volume.
1-DIN infotainment system, expandable with separately available offline GPS navigation packages*1 | |
Novel graphical user-interface for simultaneous presentation and control of internal and external data sources on the device screen | |
Touch sensitive, capacitive 9”/22.9 cm LCD-TFT display (1024 x 600 pixels) with real glass surface | |
Adjustable display tilt angle and vertical display position for optimum adaptation to the vehicle cockpit*2 | |
OSD menu in 15 different EU languages | |
DAB+ twin-tuner with dynamic station list, DAB-FM and DAB-DAB Service Following, MOT slideshow and DLS-text | |
New generation FM RDS radio | |
Works with wireless Google Android AutoTM | |
Works with wireless Apple CarPlay | |
Made for iPod / iPhone | |
Bluetooth LE 5.0 hands-free module with HFP v1.7 and A2DP music streaming | |
Control of up to three CVBS signal camera systems with auto switching and individually adjustable distance-helper lines | |
Ready for connection and control of ZENEC “Multi-view” reversing camera systems | |
SP-REM remote control App (iOS / Android) for smartphone operation of audio playback functions | |
Direct connection of the CamperNet 2.0 router models by Antretter & Huber for WLAN access and directly editable router parameters via ZENEC device*3 | |
Android operating system for embedded systems that can be updated via software update*4 | |
RGB multicolor sensor key illumination | |
2 x IR remote control incl. maxi-remote | |
4 x 50 W amplifier |
Bluetooth LE 5.0 module with hands-free function (HFP v1.7 profile) | |
Import of 1,000 phone book entries with 3 phone numbers each | |
Memory-resident phonebook with direct access to sync’d contacts | |
Fast dial function for contact favorites | |
Phonebook contact search function via keypad for first and last name | |
BT-SRC mode for wireless music streaming to external Bluetooth loudspeakers | |
A2DP 1.3 music streaming via smartphone with AVRCP 1.6 and iD3-Tag display (artist, title, album) | |
Internal Bluetooth microphone, input for external microphone*5 |
DAB+ twin-tuner receiver with 18 station presets | |
FM RDS radio with 18 station presets and DSP noise masking | |
Connection for external monitor with fixed level A/V outputs | |
1 x USB(1) 2.0 Port for Google Android AutoTM, Apple CarPlay, Apple MFi, USB media playback*6 and software updates | |
1 x USB(2) 3.0 Port for USB media playback*6 and software updates | |
5-CH time alignment via audio DSP | |
10-band graphic equalizer with 7 predefined and 3 user adjustable EQ-presets | |
High-pass and low-pass x-over for Front/Rear/Sub with 12 dB/oct. slope steepness | |
Active x-over mode for 2-way front doors system with selectable crossover frequencies (12 dB/oct.) | |
1 x HDMI input for compatible accessories and mobile devices | |
24 Bit D/A converter |
4.2 RCA line pre-out 4.0 Vrms (@ input-R ≥2 kΩ, ≤ 0.02% THD) | |
3 x RCA input for camera video signal (CVBS PAL, NTSC) with switched power supply and microphone input (Cam1) | |
1 x RCA input for ZENEC Multi-view camera video signals (CVBS) with switched power supply | |
1 x DIN FM antenna input socket | |
1 x SMB DAB antenna input socket with switched 12 V power supply | |
1 x USB(1) 2.0 with 1,500 mA charging current | |
1 x USB(2) 3.0 port with 1,500 mA charging current | |
1 x RCA A/V input for 2-CH audio and video (CVBS, PAL, NTSC) signal | |
1 x RCA A/V output for 2-CH audio and video (CVBS, NTSC) signal | |
1 x Input for external Bluetooth microphone*5 | |
1 x Fakra GPS antenna input socket*7 | |
1 x IR-in for external CAN / SWC interface | |
1 x Input for the connection of the programmable analog SWC interface (Key1, Key2, GND) | |
1 x HDMI input port |
Coming soon
iPhone 16 | iPhone 16 Plus | iPhone 16 Pro | iPhone 16 Pro Max |
iPhone 15 | iPhone 15 Plus | iPhone 15 Pro | iPhone 15 Pro Max |
iPhone 14 | iPhone 14 Plus | iPhone 14 Pro | iPhone 14 Pro Max |
iPhone 13 | iPhone 13 Pro | iPhone 13 Pro Max | iPhone 13 mini |
iPhone 12 | iPhone 12 Pro | iPhone 12 Pro Max | iPhone 12 mini |
iPhone 11 | iPhone 11 Pro | iPhone 11 Pro Max | |
iPhone X | iPhone XR | iPhone XS | iPhone XS Max |
iPhone 8 | iPhone 8 Plus | ||
iPhone 7 | iPhone 7 Plus | ||
iPhone 6 | iPhone 6 Plus | iPhone 6s | iPhone 6s Plus |
iPhone SE (1. Generation) | iPhone SE (2. Generation) | iPhone SE (3. Generation) | |
iPhone 5 | iPhone 5c | iPhone 5s |
Bluetooth Compatibility |
Notes on the Bluetooth hands-free function The Z-N975 uses a modern Bluetooth LE solution which was developed for use in the automotive environment. The module supports the Bluetooth 5.0 profile with Hands-Free Profile v1.7, which ensures a basically good and high compatibility of the ZENEC Z-N975 device with relevant Bluetooth functions in combination of most popular smartphone brands and models. Exceptions for Bluetooth function or profile components that do not seem to run correctly usually originate from provider-specific smartphone firmware (“3rd party provider”). In order to be sure that a given smartphone is compatible with the relevant BT functions of the target device, it is advisable to test a given device / smartphone combination before purchase. Additional information |
Compatible Audio and Video files |
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AV-Playback-Compatibility | 683 KB
Download
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AW: The Z-N975 does fit in vehicles featuring a dashboard with 1-DIN device mounting provision or a vehicle specific 1-DIN mounting kit.
Due to the large 9 inch display, care must be taken to identify potential coverage of safety-related items in the cockpit, such as hazard warning light switch, airbag areas, etc. which may become obscured by the device front panel, impairing the respective function. ZENEC assumes no liability for vehicles where the type approval / operating license is at risk. Depending on the vehicle model, storage compartments, document holders, etc. may also become impaired in their function.
AW: Yes, the Z-N975 has a special adjustment mechanism, which allows the display to be adjusted in a wide range of settings with just a few manual steps both if device is unmounted or once installed in the dash board. The display tilt angle can be varied from + 5 ° to -20 °, the vertical display height is adjustable in a range of +40 mm to -20 mm.
Adjusting the display height: To adjust the height position of the display, pull out the large screw head on the right side of the device (approx. 1 cm clearance) and slide the display up or down into the desired position. As soon as a good position is found, release the large screw head to lock the display mechanism again.
Setting the display inclination angle: Loosen the screw on the left side of the device using a No. 2 Phillips screwdriver. Pull out the large screw head on the right side of the device. Now you can adjust the TFT viewing angle. As soon as a good position is found, let go of the large screw head. Tighten the Phillips screw on the left side of the device to lock the mechanism.
AW: The Z-N975 provides two options to integrate steering wheel control buttons.
The Z-N975 has a direct analog interface, which supports compatible vehicles without further measures. I.e. the steering wheel buttons can be reprogrammed and assigned in the learning mode. Follow the instructions for programming the buttons in the operating instructions on p.7 of the main device operating manual.
The Z-N975 features an IR-In input for the connection of separately available external vehicle specific CAN and/or Stalk interfaces. A suitable vehicle-specific interface and a connection cable to the device are required, depending on the vehicle make, model and year of manufacture. These items can be purchased separately via authorized dealers.
AW: The Z-N975 contains a DAB+ twin tuner, providing a dynamic list of DAB+ radio stations currently receivable in the area. The station sorting corresponds to the sequence of the DAB Ensembles and their short ID (e.g. 5C, 7A, 7D, 8D, 12C). The radio stations in each Ensemble sort alphabetically. Manual sorting of radio station entries in the Ensemble lists is not possible. The Ensembles and radio station entries are updated regularly by the automatic background scan.
AW: Right after the first power-on process and after separation from the vehicle battery, the Z-N975 will perform an automatic radio station search. Depending on the vehicle location and locally available DAB frequency bands, the station search process can take up to 2.5 minutes. During the search period, radio stations cannot be accessed nor selected by the user.
AW: “FAV” is an abbreviation for “Favorite” and refers to a configurable function key, (see device manual under “Misc Setup” p.60) where a specific function can be assigned via the Setup menu. The “FAV” sensor key on the device front panel supports the following direct function assignments: CAM/NAVI/EQ/Setup/BT-Music/BT/DISP/iPod/USB/HDMI/Android Auto(GAA)/AV-IN/FM/DAB/CarPlay/Voice/Mute/AppList/BT-SRC Mode.
AW: “ALT” is an abbreviation for “Alternative” and refers to a configurable function key, also see device main user manual under “Misc Setup”, where a specific button function can be assigned via the Setup menu. The device features an ALT button field in the HMI. The following direct function assignments for the “ALT” button are available: CAM/NAVI/EQ/Setup/BT-Music/BT/DISP/iPod/USB/HDMI/Android Auto(GAA)/AV-IN/FM/DAB/CarPlay/Voice/Mute/AppList/BT-SRC Mode.
AW: The camera range of ZENEC includes so-called “Multiview” models, designed as vehicle specific version as well as universal models. The Multiview function allows direct manual control of the desired rear view image on the ZENEC device, by tapping one of the six camera views on the touchscreen.
AW: The Z-N975 has in the device settings menu, two selectable control options for the automatic TFT display brightness adjustment. At the device, go to: Setup > Display (TFT Display Settings) > TFT Control > “Car” or “Navi”.
As factory default setting, “Car” is enabled which means that the device dims the screen when low or high beam is activated. For the “Car” based TFT screen brightness control, the “Illu signal” at the ISO-connector is used. Using your main headlights as Daytime Running Lights with TFT Control set to “Car” mode will cause dimmed screen (brightness value for night) with the headlights turned on.
Therefore, users driving with main headlights ON as daytime running lights should set the TFT Control to “Navi” so that the day/night time zone data controls the TFT screen brightness. Note: The “Navi” setting will cause the device to start up in night mode until an actual GPS time signal for device master clock is retrieved via GPS downstream. This may take up to 30 seconds
AW: Please refer to the instructions on page 40 to 43 of the device main operating manual.
The general functionality of CarPlay, as well as an overview of the apps supported by CarPlay and further additional information can be found on Apple’s official site: https://www.apple.com/en/ios/carplay/
AW: In order for a Huawei smartphone to work with Google services like Android Auto, the developer unlock option must be turned on. Unlocking is simple: tap the build number in the system settings seven times. After tapping 7 times, you will be prompted to enter the unlock password (if a password has been set). Enter this password. After that, the developer options are unlocked and can be found under the menu item System & Updates. After that, the Huawei smartphone should be able to be set up with Android Auto as described in the main device manual on page 44 to 45.
AW: On newer smartphones (as of Android 10) Android Auto is pre-installed ex works. For older smartphones a manual installation from the Google Play store might be necessary.
To use Android Auto on your ZENEC device, you have to adjust time and date on your ZENEC device correctly. Please pay attention to chapter „Setup Operations → System → Clock & Date Setup“ shown in the main device user manual of the Z-N975. For more detailed information about Android Auto, please visit
https://www.android.com/auto/ and https://support.google.com/androidauto#topic=6348027
AW: You can long-press the “HOME” sensor button, or alternatively: Access “Settings” or press on the App List Symbol, then on the “Audio Quick Setup” to bring up the audio adjustment options. Also see main device manual on page 62 and 63.
AW: The password function must be set to ON under “Setup” > “System” > “Password Function”. See page 77 in the main device manual. The default code – 12345 – must be entered once. After this step is completed, device will accept any other individual code combination.
AW: Zenec devices include under-voltage protection sensor circuitry to avoid low voltage boot process to safeguard the unit that may not work as intended without stable supply voltage. The root cause of device reboot issues can usually be attributed to the on-board batteries or power supply network cables and connections, causing the voltage to drop below 10.5 volts during engine start-up.
In case of frequent device reboots after engine starts, please consult your vehicle service point or the motor home dealer to review your car´s starter or second battery and the electrical wiring.
AW: During the navigation announcement, the volume of the voice announcement can be adjusted by the “+” and “-“ sensor buttons on the device front panel, as well as via horizontal volume scale pop-up.
Adjustments performed during a navigation announcement are retained.
In the cockpit mode of the Z-EMAP76 navigations software §(map view), there are PLUS and MINUS buttons in the top right corner to adjust the volume of the navigation voice message at any time.
AW: To keep your device up to date in terms of map coverage, it is possible to update the microSD card with the PC tool called “Toolbox” via the Naviextras online portal.
Navigation software updates, add-on’s content and map updates are available here: https://zenec.naviextras.com
Please note the information in the navigation chapter of the main device manual of your device as shown on page 45 to 51.
On Naviextras you have access to paid and free map updates and further add-on’s or bug fixes. The navigation software package offered with the Z-N975 includes a 3-year map subscription. This allows you to keep the map content up to date for three years free of charge after (GPS) activation. The map provider TomTom (or other providers – depending on the nav package) usually offers two map updates per year, which are offered for download on Naviextras (without guarantee and without influence, since it is third-party content).
Disclaimer: The map update subscription can only be guaranteed in its full extent in connection with a new device, which is put into operation together with a new navigation map. In the case of used devices with navigation maps purchased later, the date of the first use of the device is decisive. Naviextras sets a hidden timestamp at the first contact of the system with GPS satellites, which records the start of the first map use.
AW: Please note that navigation maps from ZENEC for Western and Eastern Europe coverage use map material from TomTom. TomTom is a renowned provider of digital map data for navigation systems.
In general, it can never be ruled out that digital map data is incorrect at locations such as intersections, new roads, etc. and the navigation system will issue wrong route instructions. Map content errors can only be handled by the content provider and nobody else. Map errors can be reported to TomTom at the following link – however, a user account must be opened for this purpose:
http://www.tomtom.com/mapshare/tools/
Notice: Links for other map data providers will be hosted by Naviextras.
AW: If the vehicle is parked for an extended period of time, the GPS signal may take longer to become sufficient for accurate GPS positioning the next time the engine is started. If you are relying on accurate guidance, make sure the GPS signal is good before entering a destination or driving off. If you drive off with poor or no GPS signal, it may take considerably longer for the system to achieve sufficient accuracy. Else, you may check the position of the GPS receiver and the wiring/connection for a loose contact or broken cable.
AW: The TMC / TPEG function in the ZENEC navigation software is based on freely broadcasted TMC / TPEG data (country-specific coverage). Out of the box, TMC / TPEG function is activated. Before starting a support ticket to report “missing live traffic” data make sure, free TMC / TPEG data is actually available in the country of use.
AW: CampingSchaf POI packages are re-compiled once every year and usually become available until Q2 latest. You can download an up-to-date (multi-language) CampingSchaf POI package as free add-on via the Naviextras portal. At toolbox click on “Shop”, use the searchbox with input “Camping” or “Schaf”. Alternatively at “MAPS & MORE” select POIs and search for “CampingSchaf”. Show the details of Camping and confirm the download by adding it to the shopping cart. CampingSchaf is part of the package content of Z-EMAP76PC-TT3 and Z-EMAP76MH-TT3 packages, including free yearly updates. The Toolbox will show you the actual downloadable package: https://zenec.naviextras.com/shop/portal
AW: The NNG / Naviextras date information shown on new map package offerings follows a date convention set by OEM Automotive customers, which refers to the publication date of the raw digital map data. The raw data of single countries is assembled, compiled and subject to extensive testing and post-processing. This process takes several months of time, before a new package is ready for release to consumers.
Important for purchase and use of a map package: The purchase packages offered on Naviextras always include the latest digital map data available from TomTom or other providers.
AW: The NNG / Naviextras date information shown on new map package offerings follows a date convention set by OEM Automotive customers, which refers to the publication date of the raw digital map data. The raw data of single countries is assembled, compiled and subject to extensive testing and post-processing. This process takes several months of time, before a new package is ready for release to consumers.
Important for purchase and use of a map package: The purchase packages offered on Naviextras always include the latest digital map data available from TomTom or other providers.
AW: Up to seven smartphones can be paired at the same time. However, only one of them can be connected for use at a time. The Auto Connect function is only available for the last connected mobile device.
AW: The phonebook of the paired smartphone can be updated manually using the Re-Sync option. Please note the information in the main device user manual on page 23 to 32.
AW: No, unfortunately this is not possible. You can delete a saved favorite. Then resynchronize the phonebook and select the updated contact as a favorite again.
AW: The microSD card reader on the front of the Z-N975 is for the operation of the GPS navigation software package only. Use of the microSD card reader for audio or video file playback is therefore not possible.
AW: It can happen that the file system of the data medium is damaged or that the formatting of a data medium is lost due to aborted write cycles. The causes for this can be of various kinds, such as use or storage of the data medium, as well as problems with the initial formatting.
In these cases, you must format the data carrier with FAT32 on your PC or notebook. Info: If media content on the USB drive is still not recognized by the device after formatting, it may be due to an incompatibility of the data media controller chip. In such a case you should use another USB medium by another manufacturer brand.
AW: Format the USB data medium you want to use with FAT32 – before use. Zenec generally recommends to use only high quality USB sticks. Please note the specifications in the device main features for the allowable memory sizes. Also note that the USB ports on the device are designed for a current consumption of max. 1500 mA. Since external hard drives often have higher operating currents, we do not recommend using them. Further information about USB and MP3 playback problems can be found here:
AW: Updates can be downloaded in the download area of the ZENEC homepage under> Support> Software updates.