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FAQ Kategorie: Z-E3756 faq en

The device is advertised with TPEG function, but the function does not seem to work?

AW: The TPEG function in the ZENEC navigation software is based on freely broadcasted TPEG data (with country-specific coverage). Out of the box, TPEG function is purposedly deactivated. Firstly, make …

No GPS signal or frequent nav-voice prompts for re-calculated route.

AW: There are several causes that may lead to such behaviour. Please check the place and position of your GPS-receiver which is usually behind the windscreen on the dashboard. The …

In the anti-theft menu, I cannot enter an individual code. What’s wrong?

AW: The password function must be set to ON in the System Setup Menu. The default code – 12345 – which needs be entered at least once time. After this …

Mein ZENEC Gerät navigiert mich falsch oder Straßen sind nicht auf der Karte verzeichnet?

AW: Bitte beachten Sie, dass ZENEC für West- und Osteuropa Abdeckung der MotorHome Navigationssoftware, Kartenmaterial von TomTom (ehemalig „Tele Atlas“) einsetzt. Generell ist nicht auszuschliessen, dass die digitalen Kartendaten an …

When connecting my iPhone to the Z-E3756 I can hear annoying audio dropouts

AW: Most problems originate from not officially licensed by Apple cables. Therefore make sure, that either an original cable, or else at least a licensed Apple Lightning cable is used. …

Where can I get software updates for my device?

AW: Updates can be downloaded in the download area of the ZENEC homepage under> Support> Software updates.

No GPS signal or frequent nav-voice prompts for re-calculated route.

AW: There are several causes that may lead to such behaviour. Please check the place and position of your GPS-receiver which is usually behind the windscreen on the dashboard. The …

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