My iPhone is not working. The device software update does not start?

The device is featuring two USB ports, which for the assigned functions do not reach fully redundancy. See the following definition which functions are supported by the USB1 and USB2 ports:

USB1: Apple MFI (Made for iPod/iPhone)/ Apple CarPlay / Google Android Auto / 1A quick charge function / USB media playback / Device software update

USB2: USB media playback / 1A quick charge function