My Wifi Dongle has no function, my Apple device is not working, the device software update does not start?

B

My Wifi Dongle has no function, my Apple device is not working, the device software update does not start?

AW: The device is featuring two USB ports, which for the assigned functions do not reach fully redundancy. See the following list, what functions are covered by USB1 and USB2 ports:
USB1: Apple MFI / 1A quick charge function / USB media playback / EasyConnect / Wifi support (Dongle) / Device software update
USB2: USB media playback / Device software update / Wifi (Dongle support)