Where can I get software updates for my device?
AW: SW updates for the device can be downloaded from the download area of the ZENEC homepage www.zenec.com under > Support > Software updates. Updates are installed on the device …
What should I bear in mind when playing audio from a USB source?
AW: Format the USB data carrier you want to use with FAT32 – before use. Zenec generally recommends using only high-quality USB sticks. Please observe the specifications in the main …
The USB data carrier is not recognized, even after reformatting on the PC?
AW: It can happen that the file system of the data carrier is corrupt or damaged, or that the formatting of a data carrier is lost due to several aborted …
My iPhone is not working. The device software update does not start?
AW: The device has two USB ports that do not achieve full redundancy for the assigned functions. Here is the definition of the ports and the functions supported by USB1 …
How do I access the audio quick settings?
AW: Press the “HOME” sensor button for longer than 1 second, or: Open the [Home] app list and tap on the settings source symbol. Now tap on “Audio quick settings” …
I can’t install the Google Android Auto app on my smartphone. What am I doing wrong?
AW: Android Auto is pre-installed on newer smartphones (from Android 10 an up) while older versions may require manual installation via the Google Play Store. To use Android Auto on …
CarPlay does not start. What am I doing wrong?
AW: Please follow the instructions on pages 28 – 29 in the main operating instructions of the device. The general range of functions of CarPlay, as well as an overview …