Where can I get software updates for my device?
AW: Updates can be downloaded in the download area of the ZENEC homepage under> Support> Software updates.
No GPS signal or frequent nav-voice prompts for re-calculated route.
AW: There are several causes that may lead to such behaviour. Please check the place and position of your GPS-receiver which is usually behind the windscreen on the dashboard. The …
Can I edit a Favourite phonebook contact?
AW: No, it is not possible to edit Favourite contact entries on the device. You need to delete the Favourite and re-sync the phonebook on your Zenec device. Then save …
Changes of contacts in the phonebook of my smartphone are not overtaken automatically?
AW: Your smartphone contacts need to be re-synced manually.
When I start the engine my Zenec device powers off and reboot again.
AW: Zenec devices include under-voltage protection sensor circuitry to avoid low voltage boot process to safeguard the unit that may not work as intended without stable supply voltage. The root …
In the anti-theft menu, I cannot enter an individual code. What’s wrong?
AW: The password function must be set to ON under “Setup” > “System” > “Password Function”. See p.77 in the main device manual of the Z-N956. The default code – …
How many smart phone devices can be paired?
AW: This device allows to pair up to seven smart phones, whereas only one can be connected to the device. The auto connect function is available for the last smartphone …