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Archive: FAQs

I want to update / purchase an actual CampingSchaf POI package. Where can I get it?

AW: CampingSchaf POI packages are re-compiled once every year and usually become available until Q2 latest.  You can download an up-to-date (multi-language) CampingSchaf POI package as free add-on via the …

Is the TMC / TPEG function available on this device model?

AW: The TMC / TPEG function in the ZENEC navigation software is based on freely broadcasted TMC / TPEG data (country-specific coverage). Out of the box, TMC / TPEG function …

No GPS signal available or constant “Route is being recalculated” announcement?

AW: If the vehicle is parked for an extended period of time, the GPS signal may take longer to become sufficient for accurate GPS positioning the next time the engine …

My ZENEC device does navigate me wrongly and some roads are not available in the map?

AW: Please note that navigation maps from ZENEC for Western and Eastern Europe coverage use map material from TomTom. TomTom is a renowned provider of digital map data for navigation …

New map packages offered on Naviextras show a 6 to 8 month old date?

AW: The NNG / Naviextras date information shown on new map package offerings follows a date convention set by OEM Automotive customers, which refers to the publication date of the …

How can I perform a navigation map update?

AW: To keep your device up to date in terms of map coverage, it is possible to update the microSD card with the PC tool called “Toolbox” via the Naviextras …

How can I adjust the volume of the navigation announcement?

AW: During the navigation announcement, the volume of the voice announcement can be adjusted by the “+” and “-“ sensor buttons on the device front panel, as well as via …

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