Why do I need software updates?
Answer: ZENEC frequently releases software updates to add new functionality, correct software issues and improve reliability in general, or to roll-out up to date BT firmware that offer compatibility with …
What means Slide Touch?
Answer: Devices from 2011 and on offer the so called slide touch operation: Tap and keep screen contact, when sliding your finger to the desired direction. This gesture has the …
How does the TFT brightness adjustment work?
Answer: The screen brightness is controlled via GPS. It is designed to automatically switch between day and night illuminations by evaluating the GPS time stamp. In order to do so, …
When starting the engine my ZE-NC3811D switches off and reboots.
Answer: If the voltage supply drops under approx. 9 V, your ZE-NC3811D automatically shuts down to avoid operation faults. This is a self protection mechanism and not a defect. You …
Is the ex works hands-free device compatible?
Answer: No. But the ZE-NC3811D supports an integrated high quality hands-free device from Parrot. In case your phone has Bluetooth ability, the ZE-N3811D offers a comprehensive hands-free device function. Once …
Is the ex works GPS antenna compatible?
Answer: GPS antennas are usually equipped with a standard FAKRA connector that can be connected to the ZE-NC3811D. However, we recommend to use the included ZENEC GPS antenna – it …
Can’t change time settings of the originally equipped board computer anymore.
Answer: Before you remove the original head unit, make sure the original radio is set to „automatic“ instead of „manual“ in the time settings menu. If it is still set …