Changes to the smartphone contacts are not applied?
AW: The phonebook of the paired smartphone can be updated manually using the Re-Sync option. Please note the information in the main device user manual on page 23 to 32.
How many smartphones can I pair?
AW: Up to seven smartphones can be paired at the same time. However, only one of them can be connected for use at a time. The Auto Connect function is …
I want to update / purchase an actual CampingSchaf POI package. Where can I get it?
AW: CampingSchaf POI packages are re-compiled once every year and usually become available until Q2 latest. You can download an up-to-date (multi-language) CampingSchaf POI package as free add-on via the …
Is the TMC / TPEG function available on this device model?
AW: The TMC / TPEG function in the ZENEC navigation software is based on freely broadcasted TMC / TPEG data (country-specific coverage). Out of the box, TMC / TPEG function …
No GPS signal available or constant „Route is being recalculated“ announcement?
AW: If the vehicle is parked for an extended period of time, the GPS signal may take longer to become sufficient for accurate GPS positioning the next time the engine …
My ZENEC device does navigate me wrongly and some roads are not available in the map?
AW: Please note that navigation maps from ZENEC for Western and Eastern Europe coverage use map material from TomTom. TomTom is a renowned provider of digital map data for navigation …
How can I perform a navigation map update?
AW: To keep your device up to date in terms of map coverage, it is possible to update the microSD card with the PC tool called „Toolbox“ via the Naviextras …