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Archiv: FAQs

Is there an automatic volume increase on broadcasted traffic announcements?

No, the TA broadcast volume will not increase automatically. Depending on the device model, a pop up prompting “Traffic announcement” or an Icon is displayed if the TA function is …

My USB/SD device is not detected by ZENEC even after new format.

It may happen that the file system of your device is damaged: by high frequent write/re-write cycles, inappropriate usage (including storage), errors on first format or some other reasons. Windows …

My iPhone is not working. The device software update does not start?

The device is featuring two USB ports, which for the assigned functions do not reach fully redundancy. See the following definition which functions are supported by the USB1 and USB2 …

Is it possible to play A/V files from my smartphone?

Yes, you can use CarPlay or Android Auto. Else, you can also use BT-Music for audio playback.

What do I need to consider for USB/SD media playback?

Please make sure your SD-cards/USB-sticks are FAT32 formatted. ZENEC suggests using high quality memory product with a maximum of 32 GB capacity. Higher capacity may work also but cannot be …

I can’t install the Android Auto App on my smartphone.

To use Android Auto with your Android Smartphone, at least Android 5.0 (Lollipop) or a higher version of the Android operation system must be present on your smartphone. To use …

I cannot find the Android Auto App in the Google Playstore?

AW: Google Android Auto is not (yet) available in all countries worldwide. Google itself does not publish any availability data for the Android Auto app. You can, however, register at …

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